We built this for realestate.com.au
This isn't a slide deck. It's a working AI concierge that tells an agent from a consumer, helps with Ignite login and listings, updates property profiles and rental applications, and validates account changes across Salesforce, Ignite and BigQuery before a consultant actions them. Try it.
Try the Chat Agent
It first works out whether you're an agent or a member of the public, then helps. Ask about Ignite login, updating a listing address, your property profile, a rental application, or an account change.
In production, the widget's appearance and behaviour are fully customisable to match your brand.
Try the Voice Agent
Same AI, same knowledge, just over the phone. Call to hear what an agent or consumer would experience.
+61 485 090 298Australian number • Available 24/7
In production, voice connects to a number of your choice with custom greeting and routing.
What Lorikeet Can Deliver for realestate.com.au
Built around real support scenarios across both audiences: agents in Ignite and consumers on realestate.com.au, with human-in-the-loop where it matters.
Knows Who It's Talking To
The concierge tells an agent apart from a consumer and adapts, so an agent gets Ignite help and a renter gets rental-application help, without being sent to the wrong place.
Resolves, Not Just Deflects
Updates a listing address, corrects a property profile, checks a rental application status. Real actions, end to end, not just article links.
Cross-Platform Validation, Human in the Loop
For account changes it verifies identity and checks Salesforce, Ignite and BigQuery, then hands a clean, validated summary to a consultant to give final approval.
All Channels, One Brain
Chat, voice, email, SMS and WhatsApp share the same knowledge and logic, so answers stay consistent wherever someone reaches out.
Ready for Your Systems
In production it connects to Salesforce, Ignite, Zendesk and your BigQuery tables. This demo mocks those systems; yours will have the real integrations.
Built in Hours, Not Months
This entire demo, both audiences, voice and chat, was built in a few hours through a conversational interface, not six engineers over six months.
How we built this for you
Built from scratch for realestate.com.au, from the two scenarios you asked us to focus on.
Mapped Your Scenarios
Agent Ignite login and listing edits; consumer property profiles and rental applications; plus the human-in-the-loop account-change flow.
Added Your Knowledge
Ignite access, listing management, subscriptions, property profiles, price estimates and rental applications, all searchable when someone asks.
Set the Safety Controls
Segment-aware guidance, empathy for stressed renters, adversarial-input handling, and no over-promising. Every response stays on-brand.
Went Live
Chat and voice are working right now, ready to connect to your real Salesforce, Ignite, Zendesk and BigQuery.
Ready to Add the World's Best CX AI?
Connected to your actual agent and consumer data. Handling your real support volume across Ignite and realestate.com.au. This sandbox is just the start.
Finish Setting Up Your Sandbox